Services
Seven services, one standard.
Each engagement is shaped to the problem. The descriptions below outline typical needs, scope and deliverables; the details are always agreed with you.
01
Custom software development
Software built specifically for your processes, data and users when existing products do not fit.
Typical needs
- Manual processes that consume team time
- Off-the-shelf tools that require too many workarounds
- Business rules that are unique to your organisation
Scope
- Requirements analysis
- Architecture and data modelling
- Back-end and front-end development
Deliverables
- Working application
- Source code and repository access
- Technical documentation
02
Web application development
Browser-based applications, portals and platforms that work across devices.
Typical needs
- Launching a new online product
- Customer or partner portals
- Replacing an outdated web system
Scope
- Responsive interface development
- Authentication and user roles
- Performance and accessibility work
Deliverables
- Deployed web application
- Responsive layouts for desktop, tablet and mobile
- Deployment notes
03
UI/UX and product design
Research, structure and visual design that make products easier to understand and use.
Typical needs
- Users struggle to complete key tasks
- A new product needs a clear interface
- Inconsistent design across screens
Scope
- User flows and information architecture
- Wireframes and interactive prototypes
- Visual design and design systems
Deliverables
- Prototypes
- Design files and component specifications
- Design system documentation
04
Cloud solutions
Planning, setting up and operating cloud infrastructure for applications and data.
Typical needs
- Moving from on-premise servers
- Unreliable or manual deployments
- Limited visibility into system health
Scope
- Environment and infrastructure setup
- Continuous integration and deployment
- Monitoring, logging and backups
Deliverables
- Configured cloud environments
- Automated deployment pipeline
- Operations runbook
05
API development and integrations
Interfaces and connectors that let your systems and third-party services exchange data reliably.
Typical needs
- Data duplicated by hand between tools
- Opening a product to partners
- Connecting payment, CRM or analytics services
Scope
- API design and implementation
- Third-party service integration
- Data synchronisation and error handling
Deliverables
- Documented API
- Integration services
- Test suites for key data flows
06
Quality assurance and testing
Structured testing that finds problems before your users do.
Typical needs
- Regressions after each release
- No automated test coverage
- Uncertainty before a major launch
Scope
- Test strategy and planning
- Automated unit, integration and end-to-end tests
- Manual and accessibility testing
Deliverables
- Test plan
- Automated test suites
- Issue reports with reproduction steps
07
Technical maintenance and support
Ongoing care for existing software so it stays secure, current and dependable.
Typical needs
- Outdated dependencies and security updates
- No in-house team to look after a system
- Small improvements that keep accumulating
Scope
- Dependency and security updates
- Bug fixing and monitoring
- Incremental improvements
Deliverables
- Regular maintenance updates
- Change log
- Recommendations for future work
Collaboration process
From first message to ongoing care.
STEP 1
Initial conversation
STEP 2
Written proposal and scope
STEP 3
Iterative delivery with reviews
STEP 4
Testing and release
STEP 5
Handover and optional support